We accept returns or exchanges within 7 days of your receipt of the package and guarantee the security of your funds.

Provided the item remains in resalable condition, unused items may be mailed back to us. We will issue a refund or ship the replacement item you requested upon receipt of your return.

Please note that the buyer is responsible for return shipping costs. For more detailed return procedures, please contact our customer service team.

Please note that custom items are non-returnable (for example, if you added your name to a purse, or selected gold plating or moissanite inlay services when purchasing a watch, we cannot accept returns).

DOPEFEELS specializes in high-end quality products, backed by rigorous quality control. Due to our high-end standards, we rarely encounter orders that require returns. Please pay close attention to product sizing when making a purchase. Our profit margins are slim, and exchanges or returns consume significant time for both you and us. We kindly ask that you avoid returning items without a valid reason. If you have any questions, please let us know before we provide you with the shipping photo of the item you are about to receive. We sincerely appreciate your cooperation and are confident in the quality of our products.

About Refund Processing Times

We will issue a refund within 24 hours of receiving your returned package and provide a screenshot of the refund. Please note that if you used a debit or credit card (rather than your PayPal balance) to complete the payment, refunds may not be instantaneous, as the refund will be processed through the same payment method you used. In short, if you paid with a credit card, you may receive the refund within 7 business days. The processing time for refunds on orders paid by card depends on the processing speed of your bank. If you paid using your account balance, the refund will be credited to your account immediately after we process it.