1. Do your products come in original packaging?

   Most items will include original packaging,only when your purse size lager than 30cm (12inches) won’t include original packaging,but all our items are carefully packed in cardboard box.

If you buy watch (with original packaging ,cardboard box.)

If you buy shoes (with original packaging,outer packing bubbles.)

If you buy glasses (with original packaging.)

If you buy belt (with original packaging.)

If you buy jewelry (with original packaging.)

If you buy purse ＜30cm (with original packaging. )

If you buy purse ＞30cm (without original packaging but cardboard box definitely contains with dust bag)

  To ensuring complete luxury experience for our valued clients,all items we mailed out also contain correct brand logo!

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2. What payment methods do you support?

We support PayPal Pay & Bank Transfer. Both payment methods are safe.

PayPal as a globally renowned payment provider,will offer 180 day buyer protection guarantee and conducts random audits of transactions in sellers’ accounts from time to time. At the same time,sellers need to submit proof of shipment on PayPal to ensure the smooth operation of their accounts.As a payment service provider,PayPal charges a service fee approximately 5% on each transaction;this fee covered by seller doesn’t require any additional payment from buyer.So PayPal offers protection for both buyers and seller.

PayPal payment will be more convenient & faster,if you need to pay with a credit or debit card,simply link your card to your account.Please check the shipping address in your account,after paid we will confirm your address and immediately arrange ship out!

Bank transfer takes 3-7 working days to reach our account,this payment method usually used by wholesale customers as it allows for additional savings of approximately 4% costs.if you choose this payment way,after you have completed the transfer using the information we provided and provide us with a bank transfer statement we’ll prepare all items you need in advance,then we’ll send your package out after we get paid.

Generally,our customers choose to pay via PayPal cause it’s faster.

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3. What’s the turn around time on the way?

   Packages are usually delivered within 12-15 days after we send tracking number to you.

   The fastest we can send out is within 48 hours after payment.

You may have heard other international sellers claim that you’ll receive your package in 7days or 3-5days,but such promises shouldn’t be taken at face value.Sellers make these unfounded promises to get customers to pay faster,and such sellers typically lack rigorous quality control processes.

Since the packages we ship contain luxury brand names,so this kind of package is slightly more complex than for packages without brand logos.Our shipping time for mechanical watches are somewhat slower than other merchandise cause we have strict quality control standards. Mechanical watches are typically shipped 72 hours after payment is received,as we need to inspect the appearance,movement,and apply additional water resistance to the watch…

For international sellers,it is not easy to have customers receive their packages within 3-5days if we follow our standard quality inspection procedures.

Our clients include business professionals,and we do need time finish quality inspection for each items will be send out. Different countries offer different shipping routes;some package can arrive within a week of shipment.However we do not make casual promises that a package will arrive within a week,as we cannot guarantee thta every package will be delivered at the same speed.

If you are in USA,after we send you tracking number,package should be delivered 12-15days.

If you are in Europe(France,Germany,Italy,Switzerland,Sweden,The Netherlands,Belgium,The United Kingdom),package should be delivered 12-15days.Europe customers if you need a shipping route that arrives within a week,please let us know in advance.

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4. Are you guys scammer?

Definitely not,we are in business for the long term,we are not liars

It’s true that there are a lot of scammers on the market,but we are not one of them.

There are several common types of scammers:

1. They lure customers into paying with low prices but never ship package.
2. They sell counterfeit goods to customers at high prices.
3. They promise high quality at low prices but ship goods of average quality to buyers.

We understand all too well that trust between people can only be earned once,and we value our guests deeply. Business should be based on integrity. If business relies on deceiving customers to turn a profit,it certainly cannot survive in the long run.As a company,we are concerned with how to ensure ong-term success of our business than with how to deceive customers.

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5. Do i need to pay taxes when i receive the package?

USA customers do not need to pay any additional taxes.

If you location in Canada may occasionally be required to pay taxes,though this is rare because the shipping method we use for packages sent to Canada includes taxes.So we’ve already paid.

If you are in United Kingdom,you are not required to pay taxes.

If you are in Ireland,you are not required to pay taxes.

If you are in Netherlands,you are not required to pay taxes.

If you are in Belgium,you are not required to pay taxes.

If you are in Italy,you are not required to pay taxes.

If you are in France,you are not required to pay taxes.

If you are in Germany,you are not required to pay taxes.

If you are in Sweden,you are not required to pay taxes.

If you are in Switzerland,you are not required to pay taxes.

Therefore,our customers do not need to pay any additional taxes or fees on their packages.Since these fees can be quite high,we have prepaid the customs duties to provide better service to our customers.

Since every customer’s shipping address is different,some are located in remote areas thta required additional fees,we have also covered these cost.

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6. Is there any way to get more discount?

Yes,there are 2 ways to get a lower price:

1. Contact our customer service team via WhatsApp and complete your payment through the PayPal payment link we provide. We’ll offer an additional 5% discount. Our payment link is secure because it displays the text ‘’PayPal.business’’;it’s best not to trust other types of PayPal payment link.

2. Refer your friends or guests to us.

As long as your friend completes a purchase with us,you will receive a $20 discount. If you refer 20 friends who complete a transaction,your total discount will be 400$. All discount you earn can be used at once time,if the total value of your discounts exceeds the price of the item you wish to purchase,you can ask us to apply the discount amount directly to ship the package to you for free.(This rule applies only to customers who have previously done business with us)

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7. Are you available provide items that aren’t listed on your website?

Yes we can check that for you. Once we receive a photo of the item you’d like to purchase,we’ll look into it as soon as possible and let you know the results.

Please contact us via WhatsApp or email.WhatsApp preferred,cause we respond faster here.

8. Why your prices higher than those on other websites?

Our prices are higher than those sellers offering standard-quality products,but our profit margins are lower than theirs.

Our profit must cover product costs and shipping expenses,the production cost of truly high-quality merchandise is several times higher than that of standard-quality products.Our shipping costs are also relatively high.

Some of our customers who have previously tried lower-priced products have encountered the following issues:

Customer A told us that she ordered a leather tote bag but she received package was very thin, severely crushed and deformed, and the leather was very stiff. We would never do such a thing, because our purses are expensive to produce, and we would never treat our high-quality products this way.

Customer B mentioned that a $100 ring they purchased began to discolor after use, and they later discovered it was not sterling silver. Our products would certainly not behave this way, as we use high-quality materials to craft our items.

Customer C said the seller promised their purchased watch had a Swiss movement, but it malfunctioned after three months of use. When they took it to a jeweler for repair, they discovered it did not contain a Swiss movement.

We want you to understand that we are committed to providing our customers with high-quality products, because ensuring our customers receive products they are satisfied with is the cornerstone of our business.

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9. How do you ensure that i will receive the items you show to me?

Before shipping a package, we inspect each item individually and take photos with our phones to send to our customers. These photos provide a more accurate representation of the products.

If the items you receive do not match what we showed you, we promise a full refund.

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10. What kind of quality do you offer?

Have you ever walked past the Goyard Chanel & Louis Vuitton even Rolex stores?

Our products will allow you to go in and out of these stores without anyone realizing you’re wearing a replica when you wear our purses,watches,accessories.

That’s for sure.Because we use the same quality same leather,materials,metals as authentic ones. So 90% of our customers who have shopped at these stores will become our repeat customers.

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11. I’m ordering this as a birthday gift for someone else. How many days in advance should i place the order?

We recommend that you place your order two weeks in advance and let our customer service representative know that your order is urgent so that we can process it as quickly as possible.